Terms of Sales

1. Object

Beni.fr (hereinafter referred to as “the Website”) is published and operated by the company Slow Life Company SAS (hereinafter referred to as “SLC”), having its head office at 2 rue Huysmans – 75006 Paris, with registered capital of €1,000, registered in the Paris Companies Register under number 829 483 288, and whose intra-community VAT number is the following: FR42829483288.

2. Scope of application and acceptance of the general conditions of sale

The general conditions of sale (the “CGV”) detailed below apply to all orders for products and services placed via the Website with the company SLC for all items and services offered on the beni site. Fr. They are permanently accessible on the Website. SLC reserves the right to adapt or modify these T&Cs at any time, the version applicable to any transaction being that appearing online on the beni.fr site at the time of the order.
Any order on the Website constitutes full acceptance of the General Terms and Conditions by the customer who makes a purchase there (the “Customer”).

3. Products

The Products are all the goods offered for sale by SLC on the Website within the limits of available stocks.
SLC incurs no liability in the event of stock shortage or unavailability of Products for orders not yet accepted by SLC. Errors or modifications may exceptionally exist, particularly in the case of simultaneous orders for the same Product by several Customers. In the event that a Product is unavailable after placing your order, we will inform you by email or telephone as soon as possible, offering you either to order another Product presented on the Website as a replacement, or to cancel and refund your order.
SLC ensures the correct presentation and description of its Products to best satisfy the Customer's information. However, it is possible that errors may appear on the Site, which the Customer acknowledges and accepts. SLC does not guarantee the accuracy or security of any information transmitted or obtained through the Site.
It is possible that the Customer may receive a part previously returned by another person following an Order. It is specified that SLC only accepts the return of intact and unworn Products, these two conditions being verified before returning the returned Products to stock.

4. Orders

Customers can order on the Website at www.beni.fr. Taking an order on the Website is subject to compliance with the procedure set up by SLC materialized by a succession of steps that the Customer must follow leading to the validation of their Order. Validation of the Order constitutes confirmation of the Customer's acceptance of the General Terms and Conditions, the Products purchased, their price as well as the associated costs. A confirmation of the order validated by the Customer will be sent to him by email prior to dispatch of the order, and will make the sale final subject to the right to exercise the right of withdrawal. To this end, the Customer formally accepts the use of email for confirmation by SLC of the content of his Order. When placing the order, the Customer must ensure the accuracy and completeness of the data he provides. In the event of an error in the wording of the recipient's contact details, SLC cannot be held responsible for the impossibility of delivering Products.

5. Price and payment terms

SLC reserves the right to modify the prices of the Products offered on the Website at any time and without notice. The Products are invoiced on the basis of the prices displayed on the Website at the time the order is placed, subject to availability of the Products ordered at that time.
All prices displayed are calculated including value added tax (VAT) applicable in France, which may be different depending on the invoicing country.
The prices of the Products are indicated in euros, all taxes included, excluding shipping costs. The total price of the order (including all taxes and shipping costs) is indicated in the basket. Customs clearance, payment of various duties or taxes are the responsibility of the Customer.
The products are payable in cash at the time of the actual Order. The products remain the property of SLC until full payment of the price.
The following payment methods are accepted: credit cards and bank cards (Visa®, MasterCard®, American Express®) via the secure platform implemented by Stripe (https://stripe.com/fr) and PayPal. The Customer expressly acknowledges that the communication of his bank card number to SLC constitutes authorization to debit his Account up to the price of the Products ordered.
The data recorded and kept by SLC constitutes proof of the Order and all past sales. The data recorded by Paypal or Stripe constitutes proof of any financial transaction between the Customer and SLC.

6. Delivery terms

Delivery times indicated are in working days. Deliveries are ensured by the services of Poste Colissimo, Chronopost, or TNT, from Monday to Saturday, depending on the option chosen by the Customer when validating their order.
The Delivery costs applicable to the Order are those mentioned on the Site at the time of the Order.
The Products are shipped to the Delivery address indicated by the Customer, it being specified that this must be the residence address of the Customer, of a natural person of his choice or of a legal entity (delivery to his company ). SLC will not process any order for which a poste poste, hotel, PO box or Cedex address is provided. SLC cannot be held responsible in the event of an incorrect or incomplete address indicated by the Customer.
Deliveries can also be made to a Relay Point by the TNT service provider, subject to acceptance of the package by the selected Relay Point.
If it is impossible to carry out the Delivery, SLC endeavors to find a secure place to deposit the Product. Failing this, the Product is returned to the SLC warehouse upon receipt of the Product.
In the event that the Customer's order concerns several Products, SLC reserves the right to send them in several installments. The charge to your credit or payment card will be split in the same way to correspond to the price of the Products actually delivered. Transport costs will only be invoiced for a single shipment and in accordance with the indications in your order summary.
For any order placed on the Website, SLC undertakes to prepare the Customers' order within 48 to 72 working hours (excluding weekends and public holidays) and a maximum of twelve (12) working days for Delivery in France Metropolitan and twenty (20) working days for international delivery during periods of high activity (Christmas, sales, etc.), it being specified that these deadlines only run from the validation of your order by our Customer Service.
The Customer must ensure that they have communicated accurate and complete information concerning the Delivery address (such as, in particular: street number, building number, staircase number, access codes, names and/or telephone numbers). intercom, etc.).
The deadlines indicated are indicative deadlines, corresponding to the average processing and delivery times. SLC cannot be held responsible for the consequences due to a delivery delay not of its own making or justified by a case of force majeure (as defined below).
Any defect or delay in Delivery, longer than the Delivery times mentioned in Article 6, must be reported to our Customer Service as soon as possible by sending us an email to bonjour@beni.fr. Any complaint made beyond fourteen (14) calendar days after the date of validation of your order cannot be taken into account.
In the event of damage to the product, the customer must

  • - Refuse the package which will then be returned directly to the sender
  • - Express reservations upon receipt of the damaged package
  • - Make a complaint on the carrier's website
Without reservation on the part of the recipient, the carrier is not required to compensate. The recipient's complaint will enrich the complaint made by our services.
To make a complaint, contact us at the following address: bonjour@beni.fr, indicating:
  • - Recipient's name
  • - Parcel tracking number
  • - Product designation
  • - Photos of the damaged package with the postage clearly visible
  • - Photo of the inside of the package
  • - Photo of the damaged product

7. Refunds and returns

The Customer has a legal right of withdrawal which he can exercise under the conditions provided for by articles L. 121-21, L. 121-21-1 and L. 121-21-2 of the Consumer Code in a period of 30 days following receipt of the order, if the Customer meets the conditions set out in these provisions, without having to justify reasons and without having to pay penalties. Beyond this period of 30 (thirty) days, the sale is firm and final.

We offer you the possibility of completing and transmitting your declaration of withdrawal by sending us an email to bonjour@beni.fr .

Returns must be made in their original condition and complete (packaging, accessories) in new condition, and accompanied by a copy of the purchase invoice. Upon receipt of the package, Béni will judge the perfect condition of the returned merchandise. No returns will be accepted if the returned items have been visibly used or damaged by the customer and this use or damage renders the items unfit for sale. If the return is refused, the items will then be returned to the customer. Return costs will be the responsibility of the customer.

Any reservations about the condition of the products (e.g. open or damaged package) must be notified immediately upon delivery.

In the event of a refund request, this will take place within a maximum period of fifteen (15) days from receipt of the Product(s) by SLC. Once the Products have been received, checked and accepted by us, the reimbursement, including the standard delivery costs of the initial order, will be made using the same payment method used when ordering. Please note, however, that an additional period may be applied by your bank during reimbursement.

The return of Products is free if the place of Delivery is in Metropolitan France. The return of the Products is the responsibility of the Customer if the place of Delivery is outside mainland France and is done at his own risk. The Customer must send an email to bonjour@beni.fr indicating the reasons why he wishes to make a return. The Customer will receive within a maximum of one week by email a return voucher to return their order as well as a transport voucher at the expense of SLC in the event of a delivery location in Metropolitan France, which it will be your responsibility to print .

In all cases, return costs are the responsibility of SLC if the Product delivered to the Customer is different from the Product ordered or if it is delivered damaged.

8. Legal guarantees

SLC has, for all stages of access to the site, from the ordering process to the shipment of the package or subsequent services, only an obligation of means. SLC cannot be held liable for any inconveniences or damages inherent in the use of the internet network, in particular a break in service, an external intrusion or the presence of computer viruses, or any event qualified as force majeure, in accordance with the law and jurisprudence. In this regard, the Customer acknowledges that it is its responsibility to install appropriate anti-virus and security software on its computer hardware and any other device in order to protect them against any bugs, viruses or other programming routines. this order proving harmful.
The Products sold by SLC are subject to the conditions of legal guarantees provided for by articles L. 211-4 to L. 211-13 of the Consumer Code as well as by articles 1641 to 1648 of the Civil Code[A1], exclusion of all other guarantees.
SLC takes the greatest care in the presentation and description of its Products to best satisfy the Customer's information. However, given the digital presentation method of the Products on the Internet, it is possible that the Customer's perception of the photographic representation of the Products does not correspond exactly to the Products themselves, which the Customer acknowledges and accepts.
The greatest care is taken in the presentation of the Products on the Website in order to meet the requirements of Article L.111-1 of the Consumer Code. In case of doubt, or to obtain additional information, it is possible to contact customer service by e-mail at bonjour@beni.fr.
SLC may replace the non-compliant Product. If replacement is impossible within one (1) month following the complaint or, if the Customer makes a duly justified request, he may request reimbursement of the price of the Product.
SLC will provide the Customer with a Product free from hidden defects which would make it unfit for the use for which it is intended, or which reduce this use to such an extent that the Customer would not have acquired it, or would have only given a lesser one. prices, if he had known them. This guarantee will only apply on the condition that the Customer makes the request within two (2) years from the discovery of the defect.
In the event of a hidden defect, the Customer has the choice of returning the Product and having the price and costs incurred by the sale refunded or keeping the Product and having part of the price refunded. In all cases, it will be up to him to prove that he meets the conditions of the guarantee.
In the event of lack of conformity and hidden defects, the Product(s) must be returned, in its original packaging, in its original condition, new, unworn, unwashed, with the references of the Initial order and copy of the complaint after sending an email reporting the apparent defect of the Product referred to above to bonjour@beni.fr.
Force Majeure
In the event of the occurrence of a force majeure event preventing the execution of these General Terms and Conditions, SLC informs the Customer within fifteen (15) days of the occurrence of this event, by email or by registered letter with acknowledgment of receipt. Expressly, are considered as cases of force majeure or fortuitous event, in addition to those usually retained by the jurisprudence of French courts and tribunals, total or partial strikes, lock-outs, riots, boycotts or other actions of an industrial nature or disputes commercial activities, civil unrest, insurrection, war, bad weather, epidemic, blockage of means of transport or supply for any reason, earthquake, fire, storm, flood, water damage, governmental or legal restrictions, legal changes or regulatory forms of marketing, computer failure, blocking of telecommunications, including wired or wireless telecommunications networks, and any other case beyond the control of the parties preventing the normal execution of the contractual relationship. All obligations of the parties are suspended for the duration of the force majeure event, without compensation. If the force majeure event continues for more than three (3) months, the transaction concerned may be terminated at the request of SLC or the Client without compensation to either party. Failure to pay by the Customer cannot be justified by a case of force majeure.

9. Partial Disability and Non-Waiver

If one or more stipulations of these General Terms and Conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain all their force. and their scope.
No tolerance, inaction or inertia on the part of SLC may be interpreted as a waiver of its rights to the terms
11. Applicable law – Disputes
The contract formed by acceptance of these General Terms and Conditions is subject to French law.
The language of this contract is French.
In the event of a dispute, the French courts will have sole jurisdiction.
In the event of a dispute, the Client and SLC may resort to conventional mediation. In this regard, SLC informs the Client of the existence of alternative methods of dispute resolution, such as mediation or arbitration.
In the event of discrepancies between the French version and the English version of the General Conditions of Sale, the French version will prevail.

Terms of Service

The website www.beni.fr (the “Website”) is published and administered by the company Slow Life Company SAS (hereinafter referred to as “SLC”), having its registered office at 2 rue Huysmans, 75006 Paris, with registered capital of €1,000, registered in the Paris Companies Register under number 829 483 288.
The host of the beni.fr Website is:
SAS OVH – http://www.ovh.com
2 rue Kellermann
Box 80157
59100 Roubaix
Use of the Site and purchases of products offered on the Site are subject to these General Conditions of Use (hereinafter the “General Conditions of Use”). By using the beni.fr Website, you acknowledge having read, understood and accepted without reservation these General Conditions of Use.
SLC may modify and update these General Conditions of Use at any time. The General Conditions of Use in force at the time of use of the Site are those which are binding on you.

1. Intellectual and Industrial Property

All elements (illustrations, images, characters, modes of presentation, graphics, characters, texts, logos, brands, etc.) constituting the Website are and remain the exclusive property of SLC or of the holders of said rights having granted a right of operating in SLC. The reproduction or representation of these elements, without the express prior written consent of SLC, constitutes acts of counterfeiting punishable under the Intellectual Property Code and the Penal Code.
The “BENI” brand, all other brands and logos linked to SLC, whether registered or not, displayed on the Website, as well as the domain name “beni.fr” are and will remain the exclusive property of Stéphane Pinatton, President of SLC.
Customer is prohibited from removing any copyright, trademark or other proprietary rights notices from the Website or any content appearing therein. You may make a single copy of the Internet pages published on the Site for your private, personal and non-commercial use, provided that any copy of these Internet pages retains all “copyright” and exclusive rights notices. which appear there.

2. Personal Data and Cookies

The information and data concerning the Customer are strictly necessary for the management of orders, the execution and monitoring of commercial relations, as well as for internal statistical purposes.
These data may be transmitted to the companies that participate in these relationships (such as those responsible for the execution of services and orders) for their management, execution, processing and payment. This data is also kept in order to pursue security objectives, identification of improvement and personalization of services.
Your banking information is never in our possession. Transactions are entirely processed by Paypal or by the secure payment module of our partner Stripe.
The Customer has at any time a right of access, rectification and opposition to personal data concerning him. This right can be exercised through our Customer Service by e-mail at bonjour@beni.fr.
The Customer may receive, from SLC, offers relating to products or services similar to those already ordered, or newsletters. He will have the right at any time to object to it free of charge for the future, according to the terms specified in each sending.
The Site uses cookies (connection cookies), which the user is informed of when arriving on the website, which allow information relating to the computer's navigation on the website to be recorded. These cookies are only installed after acceptance by the user, continued navigation on the website constitutes acceptance. The user can oppose the use of these cookies by configuring their browser, knowing that access to certain services may require the user's prior acceptance of cookies.

3. Links

The Site may contain links to third-party sites not published or controlled by SLC. Such links are provided as a convenience only; they cannot and should not be interpreted as an express or implied endorsement of these sites, their content or any product or service offered there.
You may only set up a link to the Site with the prior and express written authorization of SLC.

4. Limitation of liability

Under no circumstances will SLC be liable to you or any third party for any indirect, incidental, special or incidental damages – including, but not limited to, any loss of profit or other consequential loss. -, resulting from your use of the Site or your inability to use it. This limitation of liability applies to the fullest extent permitted by law.

5. No Warranty

The Website may contain technical inaccuracies or other defects, SLC does not guarantee the correction of these defects. The Site and its content are presented “as is” and “based on availability”. SLC expressly excludes any form of guarantee, and in particular, any implicit guarantee relating to the usual conditions of use of the Website or the suitability of the site for normal use or for specific use, its quality or compliance with all provisions legal. This limitation of liability applies to the fullest extent permitted by law.

6. Applicable law – Disputes

These General Conditions of Use are governed and interpreted in accordance with French law in accordance with regulation CE 593/2008 of June 17, 2008. These General Conditions of Use are written in French.
In the event of a dispute relating to the use of the Website, you have the option of resorting to a conventional mediation procedure or any other alternative dispute resolution procedure.
In the event of a dispute, in accordance with the provisions of Regulation No. 44/2001 of December 22, 2000:
– you can refer the matter either to the court of the place where you are domiciled, or to the French courts,
– SLC may refer the matter to the court of the place where you are domiciled.
SLC reserves the right to seek and obtain injunctions or orders in defense of its rights hereunder.
In the event of discrepancies between the French version and the English version of the General Conditions of Use, the French version will prevail.